Legal

Privacy Policy

Last updated: 11 May 2026

This Privacy Policy explains how [REPLACE: Company legal name]("we", "us") collects and processes personal data when you use SnagCore.

1. Data we collect

  • Account data: name, email, company, role.
  • Project data: snags, photos, locations, assignments.
  • Usage data: pages viewed, actions taken, device and browser info.
  • Billing data: handled by our payment processor; we never store full card numbers.

2. How we use it

  • To provide and improve the Service.
  • To authenticate you and secure your account.
  • To send transactional emails (you cannot opt out of these while you have an active account).
  • To comply with legal obligations.

3. Legal basis (GDPR)

We rely on the performance of our contract with you, your consent (for optional cookies), and our legitimate interests in operating a secure service.

4. Data processors

We share data with the following processors strictly to deliver the Service:

  • Lovable Cloud (hosting, database, authentication, file storage)
  • Stripe (payment processing)
  • [REPLACE: any additional processors, e.g. email provider]

5. Your rights

You may access, correct, export, or delete your personal data at any time by emailing [REPLACE: privacy@snagcore.app].

6. Retention

We keep your data for as long as your account is active. After cancellation we delete or anonymise it within 90 days, unless we are legally required to retain it longer.

7. Contact

Data controller: [REPLACE: Company legal name, registered address].